As with any network based on radio technology, local conditions may prevent or interfere with mobile reception within coverage areas, e.g inside concrete buildings, lift wells, basements, tunnels and road cuttings. For further information, please contact our Support Team on 1300 364 185.

Cynergic recognises the importance of compliance with Australian Privacy Laws particularly with respect to personal information. For this reason Cynergic has adopted a privacy of information policy consistent with Australian Privacy Legislation and the ten National Principles for the Fair Handling of Personal Information.

The following privacy statement applies to all business conducted by Cynergic within the IT industry, be it through any of its offices or over any of its websites. This statement covers all personal information collected by Cynergic during the conduct of any of its authorised Sales, Services, Human Resources or Recruitment procedures.

Cynergic endeavours to protect all collected personal information from unauthorised use or disclosure. Any queries relating to personal information held by Cynergic (including access requests) should be directed to the company’s privacy officer at its head office in Perth as follows:

                    Cynergic
                    PO BOX 8140
                    SUBIACO WA 6008

or telephone 1300 364 185 or e-mail on info@cynergic.net


Collection
Cynergic endeavours to collect any personal information directly from the individual with that individual’s consent. Where personal information is provided to Cynergic by third parties, relevant staff will always take reasonable steps to obtain consent from the individual to whom the information pertains where required by the legislation.

Cynergic only collects personal information that is necessary for the conduct of its business, be it by the company’s internal, Sales, or Services divisions. Without the provision of the requested information by the individual, Cynergic is unable to effectively complete the relevant business activity.

Within Cynergic’s Sales and Services divisions, personal information is only disclosed to suppliers and customers relevant to the particular business that the individual is conducting with Cynergic.

Any Cynergic client, customer, business partner or recruitment candidate who does not wish their personal information to be provided to any particular organisation or types of organisations should notify Cynergic at the time of the collection of the personal information.

Use and Disclosure
As a major provider of a range of information technology products, services and resource solutions, Cynergic’s primary purpose for collecting personal information is to facilitate the efficient provision of quality information technology products and services to its business associates.

Apart from the completion of the original business dealing this may involve the provision of relevant product and industry updates and other market related information and opportunities to Cynergic’s business associates. Should you prefer not to receive any such information please advise Cynergic by contacting the our Privacy Officer as detailed above.


Data Quality
Cynergic continuously monitors the accuracy of personal information on collection from and provision by the individual and through the day-to-day processes of its business. Should any updates to your personal information be required please contact and inform Cynergic.

Data Security
As an information technology company, Cynergic employs state of the art security systems and procedures to ensure the integrity and security of personal information held by the company.

Personal information does not leave Cynergic’s internal systems unless required to effect the primary purpose of your business with Cynergic, or unless consented to.

Should personal information be required to be removed from our offices for business purposes, increased security measures are employed.

Despite the high level of information security employed within Cynergic and its commitment to your privacy, the company is unable to provide an absolute assurance that personal information will remain secure at all times. Cynergic therefore does not accept any responsibility for incidences of unauthorised access to personal information, which is provided at your own risk. Likewise Cynergic does not guarantee the security or privacy compliance of any websites that are accessible through links provided on any of its websites.

Cynergic will delete from its systems any of your personal information held by the company on your request provided that sufficient proof of identity is established.

Openness
Cynergic's Privacy Statement is available on its website.

Personal information held by Cynergic is limited to that which is required for the legitimate functions of the company’s business.

Any queries regarding ’s position on privacy should be directed to Cynergic’s privacy officer via e-mail to info@cynergic.net
Access and Correction
Cynergic undertakes to provide access to individuals to any of their personal information held by the company for the purpose of review and correction with exception to the limitations imposed by the privacy legislation.

Requests for access should be forwarded to Cynergic’s privacy officer along with sufficient proof of identification.

Identifiers
Cynergic limits the use of government identifiers to the purposes required of the company by legislation only.

Anonymity
Cynergic’s personnel will respect a request for anonymity unless and until relevant business negotiations are entered into. None of Cynergic’s business processes can be completed effectively with either party remaining anonymous.

Transborder Data Flows
Although Cynergic is a national company the company does occasionally engage in international business. In these instances we undertake not to send or disclose personal information without the consent of the individual.

In any event Cynergic takes precautions to ensure that any of its business partners employ similar policies documenting the recognition of their privacy obligations.

Sensitive Information
Cynergic does not require that you supply any sensitive information to the company unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.